Shipping Information and return policiy:

All orders generally ship within 2 to 3 business days. Any item not in stock will generally ship within 1 week. when ordering multiple items on our website UPS may not be able to configure accurate shipping costs. Dnjreptilestore.com will figure out your shipping costs for your order and will email you the correct amount before your order is processed. You will have to reply to the email accepting these charges or you can inform us to cancel your order at that time. Once an order has been placed it can only be cancelled if it has not been shipped. Once your order has shipped it can be returned and will have a 20% restocking fee. You will also have to pay to ship your package back to us. All credits will be issued once we recieve the returned items. A credit will be issued only on the items purchased and not for the shipping costs. Special orders or custom orders can not be returned for any reason. All animals have a 48 hour garantee from the time they are shipped and all products are warrentied by the manufacturer. To return an item please email us at SALES@DNJREPTILESTORE.COM and you will be issued a rma# for return. please inspect your shipment for damage. To be able to put in a claim for your order the shipment must be signed for as damaged.

DNJREPTILES has been in the business for over 20 years. We pride ourselves on only selling the best quality reptiles and animals. Most of the reptiles here are Captive Born(CB) at our facility. Any animals that we do not breed at our facility all come from other reputable breeders. We offer a wide selection of Snakes, Lizards, Turtles, Tortoises, Scorpions and Spiders. Dnjreptiles also has a full line of products to accommodate all of your needs. Here you can find the perfect terrarium along with everything you need to properly Heat, Light and Decorate your new Set Up. If you need your order expedited no problem Dnjreptiles offers ground - next day - second day - third day shipping. For larger orders we also ship LTL shipments via common carrier. We also are proud to announce the grand opening of our new Reptile Museum and Learning Center. The Reptile Museum is a great place for a field trip as well as your next Birthday Party. We hope you enjoy shopping with us and we look foward to serving you.

Thank You for shopping at DNJREPTILES.COM